Online

Self-paced

Online

Emotional First Aid

People around us struggle long before anyone calls it a crisis. Emotional First Aid is an educational wellness course that teaches you to recognize signs of emotional distress, listen actively, communicate supportively, set healthy boundaries, and recognize when professional support may be needed — for others, and for yourself.

Course information

Emotional First Aid

Format
100% online
 
Pace
Self-paced
 
Certificate
Certificate of completion
 
Type
Educational wellness course

Course overview

This course gives everyday people practical, responsible supportive-communication skills: what to say, what not to say, and what to do next. It is educational — not psychotherapy, counselling, crisis treatment or clinical mental health care — and completing it does not qualify you as a mental-health professional.

Key benefits

100% online and self-paced

Learn privately, on your schedule.

Practical frameworks

Not clinical theory: what to say, what not to say, and what to do next.

Self-care for helpers

Supporting others starts with protecting your own wellbeing.

Workplace-ready

Valuable for teams, supervisors, educators and front-line staff. Ask about group enrolment.

What you will learn

Course structure

1

Enrol online

Start immediately; pause and resume as needed.

2

Complete the modules

Work through the course at your own pace, with a knowledge check at the end.

3

Download your certificate

Your certificate of completion is available as soon as you finish.

Certification information

Emotional First Aid is an educational program. It is not psychotherapy, counselling, crisis treatment or clinical mental health care, and it does not qualify learners as mental-health professionals. In an emergency, always call 911.

Frequently asked questions

Does WHMIS expire?

There’s no universal legislated expiry date for WHMIS certificates, but employers must review their WHMIS program — and worker familiarity — regularly, and refresher education is standard practice when products, procedures or regulations change. Many employers require periodic retraining; follow your employer’s policy.

It satisfies the general education component. Your employer must add workplace-specific training for the products you actually handle. If your employer has questions about what they need to provide, we’re happy to point them to the right resources.

Most employers accept online general WHMIS education, but acceptance is the employer’s decision — confirm with yours if you’re unsure.

It becomes available for download as soon as you complete the course and its knowledge check.

Emotional First Aid

Self-paced

100% online

An educational wellness course: recognize signs of emotional distress, listen actively, communicate supportively, keep healthy boundaries, and know when professional support may be needed.

Basic First Aid + CPR/AED

8 hours total

Blended (online theory + in-person practical)

Ontario’s entry-level workplace first aid certification — formerly commonly called Emergency First Aid. Complete theory online, then build real skills in a hands-on, four-hour practical session.

Train your whole team

This course is available as on-site group training at your workplace, anywhere in the GTA.

Where we train

Scheduled sessions across York Region, Durham Region and Toronto. Training locations vary by course date.

Ready to book Emotional First Aid?

Browse upcoming classes across the GTA, or ask us which certification level you need.